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Rack Usage Setup Guide

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When Contacting Support

Please include your rack number in your correspondence to expedite request.

Load Initial Configs or Erase Configs in Less Then 60 Seconds

Some customers report taking 30 minutes to 1 hour to load initial configs or to erase them. It should take less then 60 seconds to load the initial configs or to erase the configs. These videos demostrate the process.

NOTE: For Security and Service Provider, support staff only saves the blank.cfg file to each router and switch. All initial configs files for Security and Service Provider racks are saved there by other customers. There are many files to chose from. To select the right file, look for a file with your lab number and the word "initial", "int" or something similiar in the file name. You also have the option to save your own version of the initial configs to flash. For Routing and Switching v5, initial configs come pre-loaded.

Also please see our SecureCRT Setup page to download our SecureCRT config and for instructions on how to use it. The SecureCRT config will save you a lot of time.

TIMESAVING TIP:
Use the send * command to broadcast commands to all open devices.

Load Initial Configs in Less Then 60 Seconds Video

If video does not show up above, download this video as a MP4 file.

Here are the commands used in the video above.

!
configure replace flash:name-of-config-file
y
y
!

TIP: To "erase" the configs without reloading, load the blank.cfg file.

!
configure replace flash:blank.cfg
y
y
!

Erase Configs in Less Then 60 Seconds Video

If video does not show up above, download this video as a MP4 file.

Here are the commands used in the video. For the switches, you may also want to include the delete flash:vlan.dat command in there as well to remove the vlan database.

!
en
cisco
wr
erase startup-config
y
reload
y
!

NOTE: These videos were done on a R&S rack but the process is the same for Security and Service Provider racks as well. Just replace the name of the initial config file with the file that you want to load.

SEND * Sample

Here are sample commands that can be used with send * to broadcast an erase and reload to all devices from the terminal server.

send *
n
n
en
cisco
conf t
do erase startup-config
y
do reload
n
y


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