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Please include your rack number in your correspondence to expedite request.

Remote Desktop to Windows Server and Workstations

* Security 4.0 Racks Only *

Windows Remote Desktop Protocol (RDP) is used to connect to the Windows 2003 AD server, Windows VPN, Windows Phone and Windows WiFi test PC's. To connect to these computers, use the Remote Desktop Connection client that comes pre-loaded with Windows. If a manual install of RDP client is necessary, downloads are available from the Remote Desktop FAQ website. Mac users can download the Remote Desktop Connection Client directly from Microsoft's website.

IMPORTANT: Do not add a default gateway to the interface connected to SW1 on any of the Windows remote desktops. Adding a secondary default gateway will cause you to loose your remote desktop connection.

To access the ACS, ISE1 - 3, NCS or WSA simply type acs, ise1, ise2, ise3, ncs, or wsa at the terminal server. Telnet to them the same way you telnet to R1, R2, .... R6.

To access the web GUI interface for those devices, first make sure you can ping the device. Then setup HTTP(S) access using the command line and then use Firefox or Chrome on one of the Windows computers to view the web GUI.

Instructions for Connecting to Windows Based Computers:

  1. Launch Windows Remote Desktop Connection by pressing the Windows + R keys at the same time to bring up the Run dialog box. Then type in mstsc and click the OK button.


  2. In the Remote Desktop Connection window that comes up, type the address and port number of the computer you want to connect to in the Computer name input box.


    For the Windows 2003 AD Server, recommended minimum RDP display option is 1152 x 864 pixels or higher.
  3. Go back to your Telnet window and look for the the IP address and port number for the remote desktop you want to access. The address is displayed in the welcome banner that is shown right after you log-in with Telnet. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you need assistance. Enter the appropriate host name and port for the rack and computer you wish to connect to. Then press the Connect button.

    Rack Number

    Windows 2003 AD Server
    Connected to SW1 Fa0/6


    Windows 7 VPN Workstation
    Connected to SW1 Fa0/11

    20 See Telnet Login Banner for RDP Address
    Do NOT add a default gateway on this computer. Leave the default gateway blank. Adding a default gateway will cause lost of connectavity for subsequenty logins.

    Double click on "Windows 7 VPN Workstation" shortcut on desktop of Windows 2003 AD Server.
    Login for this computer and this computer is different from your Telnet login. Login is shown on the login banner.

    Rack Number


    Windows 7 Phone + WiFi PC
    Connected to the IP Phone and WiFi

    20   Double click on "Windows 7 IP Phone Workstation"
    shortcut on desktop of Windows 2003 AD Server.

    Login for this computer and this computer is different
    from your Telnet login. Login is shown on the login banner.
  4. The Log On to Windows dialog box will appear. Type in your user name and password. This is the same user name and password that you use for Telnet access to your rack. On the third line where it says "Log on to:", be sure "CCIERACKRENTAL" is selected. Then click OK to complete the log-in process. The view may differ from this screenshot depending on which Windows version you are connecting to. For Windows 7 computers, you will need to add "CCIERACKRENTAL\" in front of your username. For example the username field should look like this, "CCIERACKRENTAL\username".


    For Windows 7 computers, if you get a "There are currently no logon servers available" error message, remove the CCIERACKRENTAL\ from the username.


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